Purchasing Policy

We do not currently ship alcohol ordered on our website. All orders are for in-store pickup only.

Age Requirement

The purchase of alcohol by persons under the age of 21 is prohibited by law. You must be at least 21 years of age to purchase wine or spirits. By placing an order through our website, you are representing yourself to us as at least 21 years of age. We reserve the right to ask for proof of identity before processing an order.

Billing Information

Orders placed on this website are not final. Your credit card is not charged automatically. A charge is put on your credit card after the product has been packed and the order is deemed complete. Please note that all credit cards are verified. You must provide a billing address that corresponds to the credit card you are using. If the billing address does not match the credit card you will be informed and the order will not be processed until we hear from you.

Return Policy

If there is a problem with the item, email us within 7 days of the delivery date. In the event that you have to return the merchandise, re-pack the item in its original shipped packing to ensure safe return. All returns or cancellations are subject to a 15% restocking / cancellation fee. We reserve the right, for whatever reason, to refuse to cancel an order or to accept a return. If you have any further questions please contact us.

Questions?

If you have any further questions about our shipping policy, please contact us.

Pay On-Line and Pickup In-Store

Due to Tennessee State Liquor Laws, we cannot ship or deliver orders.

Please make sure to have your Driver License available for age verification while picking up your order. We require that your Driver License ID matches your online order information. You must be 21 years or older to purchase from Parkway Wine and Liquor.